Refund policy

Return & Refund Policy At Eunoia, every piece is carefully produced and inspected to meet our quality standards. Due to the nature of our products and production process, all sales are final.

Eunoia does not offer refunds under any circumstances. Returns are accepted strictly in cases of verified manufacturing or production defects. If an item is confirmed to have an issue originating from the manufacturer, Eunoia will, at its discretion, repair the item or replace it with a brand-new piece at no additional cost to the customer.

To be eligible for a return, the issue must be reported within 48 hours of delivery. The item must be unused, unworn, unaltered, and returned in its original condition with original packaging and proof of purchase.

Items that show signs of wear, misuse, customer-caused damage, or improper handling will not be accepted. Returns and refunds will not be granted for reasons including, but not limited to, change of mind, size or fit preferences, style preference, normal wear and tear, or damage occurring after delivery.

To initiate a return request, customers must contact Eunoia with their order details and clear evidence of the issue. All return requests are subject to review and approval. Once approved, return instructions will be provided.

Upon inspection of the returned item, Eunoia will proceed with a repair or replacement and ship the item back to the customer. By placing an order with Eunoia, you acknowledge and agree to this Return & Refund Policy.